COVID-19 Policy

Last updated: March 18, 2022.

Dear Clients,

As provincial restrictions are beginning to lift and evolve in different ways across Canada, we remain committed to protecting our teams and our clients.  As of March 21st, you can expect the following when entering the hospital for food and medication pick up or for your appointment:

  • All our team will continue to wear masks at all times.
  • Our waiting room/reception area will now allow 4 people at any given time.
  • 1 pet parent only is allowed in the exam room to see the veterinarian and technician in person and social distancing remains in effect during the complete examination of your pet. 

Please sanitize upon entry into the hospital. Many stations are available.

If you are experiencing any symptoms related to COVID-19, do not enter the hospital.

We greatly appreciate your patience, support and kindness and we look forward to seeing you and your furry family members again!


We are OPEN with the following hours:

Monday: 8:00 am – 6:00 pm
Tuesday to Thursday: 8:00 am – 8:00 pm
Friday: 8:00 am – 5:00 pm
Saturday: 9:00 am – 4:00 pm
Sunday: Closed

– Your dedicated team at Kingston West Veterinary Hospital